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FAQ


  Please contact support@vicidocs.com if you should have any further questions.










What is the type of scanner needed for ViciDocs? What is the typical cost and speed of scanning?

The scanner needs to be TWAIN compatible. TWAIN is the de facto standard interface between software applications and image-capturing devices such as scanners. Nearly all scanners contain a TWAIN driver, but only TWAIN-compatible software can use the technology.

Low-end scanners currently start from $100 onwards and a high performance one costs about $800-1000. A high performance scanner can easily scan more than 150 pages (with black and white text) per minute.

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On which operating systems does ViciDocs work?

ViciDocs server requires a NT server/2000 Server. The client applications can run on any windows operating systems like Win 95/98/ME/NT Workstation etc.,

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What is OCR? How accurate is it?

Optical Character Recognition (OCR) is a software module, which converts image documents to text documents. The accuracy of OCR software depends on the quality of paper and printing. For laser-printed documents OCRs typically have more than 99% accuracy whereas for documents like faxes the accuracy falls to 80-85%.

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What is an indexing engine?

An indexing engine is a software module that stores the position of words in a document so that searching for the document is facilitated. ViciDocs has a proprietary indexing engine, which is very powerful - it stores the position of each word in the document and also allows for fuzzy search capabilities.

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How are documents stored after scanning? How much disk space does one page occupy typically?

The documents are stored in the TIFF format. A black and white text page with 50 lines after scanning typically occupies around 50KB.

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Is there any limit to the number of users of ViciDocs?

Based on the licensing purchased by you the number of concurrent users is limited. But please contact info@vicidocs.com for unlimited user license. And the performance is dependant only on the hardware resources available on the server.

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